Terms of service
In effect since November 10, 2026 (updated November 13, 2026) · “Mila.Desk – Assistant for Amazon Creators” extension
Mila.Desk is an independent tool. It is not affiliated with, sponsored by or endorsed by Amazon. Amazon, Amazon Associates and Creator Connections are trademarks of Amazon.com, Inc. or its affiliates.
1. Who we are
Mila.Desk is a Google Chrome extension created and operated by Jhoun Milanes, in the Dominican Republic (“Mila.Desk”, “we”). By installing the extension or creating an account, you accept these terms. If you don't agree, don't use Mila.Desk.
2. What the service is
Mila.Desk helps Amazon creators organize Creator Connections: brand conversations, collaborations, available campaigns, information about their videos and quick messages. The extension works inside the Amazon pages you already open with your own session. Mila.Desk never asks for your Amazon password and never sends a message unless you press the button and confirm it.
3. Your account
- You need a Mila.Desk account with a valid email. You are responsible for keeping your password safe.
- Your account is personal: don't share it or resell it.
- You can delete your account and your data at any time from Settings in the extension.
4. Free and Premium plans
- Free: conversation analysis, results with filters and the brand list in Collaborations.
- Premium: adds the Campaign Radar, Video Intelligence, one-click chats, quick messages, Free Samples, and stages and campaigns for each collaboration.
- Price: 20 USD a month or 180 USD a year. Taxes may apply depending on your country and are shown before you pay.
- Launch price and creator codes: during the launch, the monthly plan costs 15 USD for the first 3 charges and the yearly plan 160 USD for the first year; after that, the normal price applies. Some creators have their own discount codes. One discount applies per purchase, and the checkout shows the exact price and when it goes back to normal before you pay.
- We also give Premium access with beta codes or as a gift. People who already got Premium as a gift or with a beta code don't also get the free trial. That access lasts as long as stated when it is activated and may end when the beta ends.
5. Payments and subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries about payments and handles returns. When you buy, you also accept Paddle's buyer terms.
- Free trial: the first time, you can try Premium free for 14 days, on the monthly or the yearly plan. You add your card when you start; if you cancel before the 14 days are up, you aren't charged anything. If you don't cancel, the first charge happens when the trial ends. There is one trial per person: creating another account, using another email or another Creator Connections account to repeat it isn't allowed.
- Your subscription renews automatically at the end of each period (month or year) until you cancel it.
- You can cancel at any time. When you cancel, you won't be charged again and you keep Premium until the end of the period you already paid for.
- If a payment fails, Paddle retries it for a few days. If it can't be collected, Premium access ends.
- If we change the price, we'll let you know before your next renewal; the change doesn't affect the period you already paid for.
- Refunds are covered by our refund policy.
6. Acceptable use
- Use Mila.Desk only with your own Amazon account and in line with Amazon's terms.
- Don't try to copy, resell or decompile the extension, or get around the protections of the extension or the Premium plan.
- Don't submit false or offensive content, or content that isn't yours, to Free Samples or suggestions.
We may suspend an account that breaks these terms. If we suspend a Premium account without any breach, we'll refund the unused part of the period.
7. Availability and changes to the service
Mila.Desk depends on how Amazon displays its pages. If Amazon changes them, some features may stop working for a while until we adapt them. We do our best to keep the service available and fix problems quickly, but we can't guarantee it will work without interruptions. The figures Mila.Desk shows (for example, estimated commissions or campaign spots) are for guidance and may differ from Amazon's.
8. Liability
Mila.Desk is provided “as is”. To the extent allowed by law, we are not liable for indirect losses, such as lost earnings or campaigns, and our total liability is limited to what you paid for Mila.Desk in the last 12 months. None of this limits your rights as a consumer under the law.
9. Privacy
How we handle your data is explained in our privacy policy.
10. Changes to these terms
If we change these terms, we'll update this page and, if the change affects you, let you know inside the extension before it takes effect.
11. Governing law
These terms are governed by the laws of the Dominican Republic, without prejudice to the consumer protection rules of your country of residence.
12. Contact
Mila.Desk · milanes@mila-desk.com